Privacy Policy
Effective Date: 10/2/2025
- Introduction Welcome to Tenlight Energy (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
By accessing or using our services, you consent to the practices described in this Privacy Policy. - Information We Collect We may collect the following types of information from you:a. Personal Information:
– Name
– Email address
– Phone number
– Mailing address
– Business details (for corporate clients)b. Non-Personal Information:
– IP address
– Browser type
– Device information
– Usage data (pages visited, time spent on pages, and other interactions)c. Information from Third Parties: We may receive information from third-party partners, such as referral partners, marketing service providers, or publicly available sources.
- How We Use Your Information We use your information to:– Provide and manage our energy-saving services
– Respond to inquiries and customer support requests
– Improve our website, products, and services
– Send promotional and marketing communications (with your consent)
– Comply with legal obligations
– Detect and prevent fraud and security threats - Sharing of Information We do not sell your personal information. However, we may share your information with:– Service Providers: Third-party vendors who help us operate our business, such as payment processors, IT support, and marketing services.
– Legal and Compliance Requirements: If required by law, regulation, or legal process.
– Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity. - Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You can control or disable cookies through your browser settings, but doing so may limit certain functionalities of our website.
- Data Security We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices Depending on your jurisdiction, you may have the following rights:- Access & Correction: Request access to the personal data we hold about you.
– Opt-Out: Unsubscribe from marketing communications.
– Deletion: Request the deletion of your personal data (subject to legal obligations).
– Data Portability: Obtain a copy of your personal data in a structured format.
– Do Not Track (DNT): Some browsers allow users to send a “Do Not Track” signal. We currently do not respond to DNT signals.To exercise any of these rights, contact us at info@tenlight.energy.
- Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy Our services are not intended for children under 13, and we do not knowingly collect personal data from them. If we discover that we have inadvertently collected data from a child, we will delete it promptly.
- Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.
